Privacy Policy

This policy explains what SNEIQ collects, why we collect it, and who helps us process it. The short version: we collect what we need to run a safe marketplace, and we never sell your data.

What we collect

• Account information— your email, handle, display name, and the identity and payout details you provide to our payment processor when you sell.
• Listings and content— the items you list, photos you upload, messages you send, and vouches you give or receive.
• Transactions— your orders, payments, payouts, shipping details, and Sneiq Rewards activity.
• Device and usage signals— device, network, and activity signals we use for security and fraud prevention, so bad actors can’t hide behind fresh accounts.

How we use it

To operate the marketplace, process payments and payouts, prevent fraud and abuse, provide support, and improve the product. We use device signals specifically to detect self-referral rings, account takeover, and other abuse.

Who processes your data

We rely on a small set of trusted providers to run SNEIQ, and we share only what each needs to do its job:

• Supabase— database, authentication, and file storage.
• Stripe— payments, seller identity and payout onboarding, and tax handling.
• Vercel— hosting and delivery of the web app.
• Cloudflare— network security and abuse protection.
• Resend— transactional email.

What we don’t do

We do not sell your personal data, and we do not share it with advertisers for their own marketing.

Your choices

You can access, correct, or delete your account information, subject to records we must keep for legal, tax, and fraud-prevention reasons. Reach us any time at privacy@sneiq.com.